Last Updated: May 10, 2024

 

Privacy Policy Overview

This Privacy Policy explains how SageFroots, operated by Illuminations Intuitive Consult LLC, handles Personally Identifiable Information (PII) in compliance with U.S. privacy law. PII includes information that can identify, contact, or locate an individual.

Collection of Personal Information

We collect your personal information when you:

  • Register, order, or subscribe on our website.
  • Enter information for transactions, customer service, or site interaction.

Types of Information Collected

  • Name, email address, mailing address, phone number.
  • Payment details, username, and password for account setup.
  • Transactional information for purchases, refunds, or customer support.

Use of Your Information

  • To manage your account, process transactions, and provide customer support.
  • To comply with legal requirements like tax calculations.
  • To improve our offerings and marketing communications.
  • To send periodic emails and respond to inquiries.

Storage and Retention of Information

  • We store personal data as long as necessary for the purposes collected.
  • This includes storing order details, profile information, and user comments or reviews.

Profile and Activity Data

  • Profile data may be publicly visible or limited based on user settings.
  • Activity data such as updates, comments, and group interactions follow privacy settings applied to their context.

Messages

  • Private messages are only visible to the sender and recipients. Site administrators can access these messages.

Access to Your Information

  • Team members, like Administrators and Shop Managers, can access user information to fulfill orders and provide service.

Payments

  • We process payments through third-party services like Stripe, which involves transmitting personal data necessary for transaction processing.

Protection of Your Information

  • We implement security measures like SSL encryption and malware scanning to protect your personal information.
  • Only authorized personnel have access to sensitive data, required to keep information confidential.

Use of Cookies

  • Cookies are used to enhance site functionality, remember user preferences, and compile aggregate data about site traffic and interactions.
  • You can control cookie settings through your browser.

Third-Party Disclosure

  • We do not sell or trade your PII but may share it with partners who assist in operating our website, conducting business, or serving users.
  • Non-personally identifiable visitor information may be provided to other parties for marketing or advertising.

Google AdSense and Analytics

  • We use Google services to serve ads based on previous visits and compile data on site interactions for marketing purposes.

Compliance with Laws

  • We comply with the California Online Privacy Protection Act (CalOPPA) and ensure accessibility of our privacy policy.
  • We adhere to the Children’s Online Privacy Protection Act (COPPA), not targeting or collecting data from children under 13.

Data Breach Procedures

  • In case of a data breach, we will notify affected users via email and on-site notifications promptly.

CAN-SPAM Act Compliance

  • We adhere to CAN-SPAM guidelines for commercial emails, providing an option to unsubscribe and ensuring transparency in communications.

Changes to This Policy

  • Notifications of any changes to this policy will be posted on our Privacy Policy Page.

Contact Us For questions about this privacy policy, please contact us via the provided methods on our website.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Illuminations Intuitive Consult LLC
P.O. Box 3568
McDonough, Georgia 30253
USA

support@sagefroots.com